You will receive an email from our Founder & CEO with instructions on how to get started. Additionally, you will be granted access to our project management tool, which will provide further guidance on submitting requests, coordinating meetings, and communicating with us. We are committed to making the onboarding process as simple and fast as possible.

Each engagement model defines how many tasks or requests we actively work on at the same time. In the Starter model, we focus on one task or request at a time — ideal for organizations that need focused, high-quality support on a single challenge. The Advanced and Comprehensive models allow us to work on multiple tasks simultaneously, which accelerates progress when you're managing several priorities at once. Once we kick off your engagement, you'll receive access to our project management tool, making it easy to submit requests, track progress, and stay in sync with our team.

Small projects are characterized by their limited scope, modest budget, and shorter timeframe, typically involving a narrowly defined set of objectives and deliverables completed within a few days to a few months. They feature lower complexity, fewer risks, and involve a smaller team of stakeholders, making communication and decision-making straightforward. Medium-sized projects, on the other hand, have a broader scope, larger budget, and longer timeframe, often extending several months to a year. They involve more complex tasks, moderate risks, and a larger team of stakeholders, requiring more detailed planning, coordination, and resource management compared to small projects. Certainly, some large projects can be divided into sub-projects with characteristics like the ones defined here. Contact us to discuss your needs and project scope, and we'll recommend the best plan for you.

Yes. Engagement plans are designed to evolve with your organization. If your needs change — whether you need to scale up, adjust scope, or shift focus — we revisit the engagement structure together and align on whatever makes the most sense going forward. Just reach out and we'll make it happen.

The Starter Strategy Plan is designed to get you started with one-on-one expert guidance and support for your strategy and problem-solving challenges. The Advanced Strategy Plan is designed to scale up your needs and increase bandwidth. The Comprehensive Strategy Plan is designed to complete your projects much faster, providing full access to our expertise and services. We also continue to offer traditional consulting services, where we meet to understand your needs and prepare a proposal to achieve your goals. This option is ideal for large or one-off projects, typically targeting very complex challenges. Contact us at any time to discuss your challenges.

All plan adjustments are handled directly with your Acerola Strategies advisor. There's no portal to navigate — if something needs to change, you contact us and we take care of it. This keeps things simple and ensures any adjustment is grounded in a real conversation about your current priorities.

No surprises. The scope of every engagement is defined upfront, and any services that fall outside that scope are discussed and agreed upon before we proceed. Nothing gets added without your explicit sign-off.

Yes. We value long-term relationships and are happy to structure engagements accordingly. If you're looking at a multi-year commitment or have other specific requirements, reach out and we'll work out an arrangement that fits your organization's needs and timeline.

The best starting point is a direct conversation. Reach out at info@acerolastrategies.com ror scheduled a meeting at acerolastrategies.com/contact. We’ll walk you through our services, share relevant experience, and help you figure out whether and how we can help.

Consulting as a Service (CaaS) or subscription-based consulting services provide significant benefits compared to conventional models. Clients gain consistent, ongoing access to specialized expertise at predictable costs, which ensures they receive continuous support and guidance tailored to their evolving needs. This model enhances customer engagement and satisfaction by fostering long-term relationships and promoting incremental improvements. Additionally, the flexibility of subscription services allows clients to avoid the delays and unpredictability of traditional project-based services, offering a more seamless and efficient experience. CaaS offers flexibility, scalability, and ongoing support, whereas traditional models typically involve fixed-term contracts and limited engagement periods

Our experts are fluent in English and Spanish.

All our services will be provided remotely, and we will coordinate virtual meetings to discuss our work. However, if your organization requires in-person activities or work, all travel expenses (outside Puerto Rico) must be covered by the organization. Please contact us to discuss these needs.